Shipping policy

Merchandise shipping

This policy applies to physical merchandise purchased through the Turkeys For Tomorrow Shopify store. Memberships, donations, events, and giveaway entries are handled separately on turkeysfortomorrow.org.

Rates and service

Available shipping charges are calculated at checkout from the items in your cart and the delivery address. The amount shown at checkout is the shipping charge for that order and may include packaging and handling. Please check your address and shipping charge before placing the order.

Our fulfillment partner ships from Auburn, Alabama and may use USPS or UPS ground service, depending on the package and destination. A USPS Ground Advantage label at checkout does not guarantee that USPS will be the final carrier; your shipment confirmation and tracking will identify the carrier used. We do not currently offer an expedited-delivery commitment.

Processing and delivery

We normally prepare in-stock merchandise to ship within 3–5 business days after payment. Business days exclude weekends and holidays. Delivery time begins after the carrier receives the package, and carrier transit estimates are not guaranteed. We will send tracking information when available.

If we cannot ship within the stated processing period, we will contact you with a revised shipping date and give you the choice to accept the delay or cancel for a prompt refund. If an item cannot be fulfilled, we will cancel and refund the unshipped item and its applicable shipping charge.

Questions or delivery problems

For a missing, damaged, or incorrect shipment, contact us through the store contact page with your order number. Please wait for return instructions before sending anything to the fulfillment warehouse.